Support & FAQs

Shipping

Do you ship internationally?
Yes! After adding items to your cart, you can select the country you would like your products shipped to and we will calculate the shipping cost.
Are there shipping discounts for multiple items?
Each of our products is carefully secured in specialised packaging before being sent. Because of this, each item needs to be sent separately and therefore there is no discount for additional items.
How long does it take to ship?
After you complete your order, we will print and ship it as quickly as possible. How long this takes can depend on how many orders are currently in the print queue. Orders are typically shipped within 2-5 business days after your complete your order and shipping times depend on the destination.
DesinationTime
USA3-5 business days via USPS
Canada5-10 business days via USPS
Worldwide10-20 business days without tracking
What will the quality of my print be like?
We use very high quality print materials and methods to ensure the best possible quality of the print. Having said this, how good the print looks depends on the image used. We recommend using bright, bold images as dark images can be slightly grainy when printed.
How are digital files delivered?
If you purchase a high resolution file, it may take a little bit of time to process your image but when it is done, it will be available to download in the orders section of your account as many times as you like.
What if I'm not happy?
We do everything we can to make sure your prints looks great. But, if you are unhappy with your print or it arrives damaged in any way, please get in touch with us and we will make it right.